Ark Tax Academy (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://arktaxacademy.com, enroll in our courses, or interact with us.
1. Who we are
Ark Tax Academy provides professional training programs such as Enrolled Agent (EA) Certification Training and Hands-On Tax Training (HTT) to help individuals build careers in taxation.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and any details you provide when filling out inquiry forms or enrolling in our courses.
Technical Data: IP address, browser type, device details, and cookies for analytics and website functionality.
Payment Information: If you make a payment for our courses, we collect necessary billing details. Payments are processed securely via trusted third-party providers (we do not store card details).
Course Data: Information related to your enrollment, progress, and certificates.
3. How We Use Your Information
We use your data to:
Comply with legal and regulatory obligations.
Provide course access and training materials.
Respond to inquiries and support requests.
Send updates about programs, schedules, and offers (you can unsubscribe anytime).
Improve our website and services through analytics.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences.
- Track site traffic and performance.
- Enable login sessions (if applicable).
You can disable cookies in your browser settings, but some features of the site may not work properly.
5. Sharing of Data
We do not sell, rent, or trade your personal information. We may share your information only with:
Legal Authorities: If required by law or to protect rights, property, or safety.
Service Providers: For hosting, email communication, or analytics.
6. Data Retention
Contact form inquiries: retained for up to 12 months.
Enrollment records: retained as long as required for certification and legal compliance.
Comments (if enabled): retained indefinitely.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal data (unless required by law).
- Opt out of promotional emails anytime.
To exercise your rights, email us at support@arktaxacademy.com
8. Data Security
We use secure hosting and encryption measures to protect your information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
9. Third-Party Content
Our website may include links to external sites (e.g., IRS resources, tax tools). We are not responsible for their privacy practices.